Cookies & Privacy Policy

This privacy policy sets out how Voy Colombia uses and protects any information that you give Voy Colombia when you use this website.

Voy Colombia is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Voy Colombia may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15 January 2016.

What we collect

Booking form

  • Firstname
  • Surname
  • Checkin Date
  • Checkout Date
  • Email
  • Telephone
  • Preferred Contact Method
  • If you agree to the House Rules and Booking Policy

Contact form

  • Name
  • Email Address
  • What we can help you with
  • How you heard about us
  • Message

What do we do with this data?

We require this information to understand your needs and provide you with a basic service, and in particular for the following reasons:

  • To provide you with a basic service
  • Internal record keeping
  • We may use the information to improve our products or services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided, providing you gave us consent
  • We may send you emails regarding your reservation such as booking reminders


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Cookies used on Voy Colombia

Source Name Purpose

Voy Colombia


Used to help the server know who you are to prevent authorizations and personalised data from getting mixed up between users.

Google Analytics


Used to distinguish users and throttle request rates.

FontFace Observer


Avoids users having to re-download web fonts over and over again when they are already available from a local cache.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you have any questions regarding your data, please contact Voy Colombia.

This page was last updated on 25 May 2018.

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